From 2cd3e3fa76c20b0cde6c7fb60ad1a430e5a6d9f3 Mon Sep 17 00:00:00 2001 From: Massimiliano Culpo Date: Mon, 20 Aug 2018 21:24:42 +0200 Subject: Introduce templates for specific issue types (#8842) This replaces the single github issue-reporting template with templates for the following types of issues: * Build issues * Spack command errors * Feature request Each template includes suggestions which are generally useful for the type of issue encountered. --- .github/ISSUE_TEMPLATE/bug_report.md | 49 +++++++++++++++++++ .github/ISSUE_TEMPLATE/build_error.md | 78 +++++++++++++++++++++++++++++++ .github/ISSUE_TEMPLATE/feature_request.md | 27 +++++++++++ 3 files changed, 154 insertions(+) create mode 100644 .github/ISSUE_TEMPLATE/bug_report.md create mode 100644 .github/ISSUE_TEMPLATE/build_error.md create mode 100644 .github/ISSUE_TEMPLATE/feature_request.md (limited to '.github/ISSUE_TEMPLATE') diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md new file mode 100644 index 0000000000..d9512c06c3 --- /dev/null +++ b/.github/ISSUE_TEMPLATE/bug_report.md @@ -0,0 +1,49 @@ +--- +name: Bug report +about: Report a bug in the core of Spack (command not working as expected, etc.) + +--- + + +*Explain, in a clear and concise way, the command you ran and the result you were trying to achieve. +Example: "I ran Spack find to list all the installed packages and..."* + + + +### Steps to reproduce the issue + +```console +$ spack +$ spack +... +``` + +### Error Message + +If Spack reported an error, provide the error message. If it did not report an error +but the output appears incorrect, provide the incorrect output. If there was no error +message and no output but the result is incorrect, describe how it does not match +what you expect. To provide more information you might re-run the commands with +the additional -sd flags: +```console +$ spack -sd +$ spack -sd +... +``` +that activate the full debug output. + + +### Information on your system + +This includes: + + 1. which platform you are using + 2. any relevant configuration detail (custom `packages.yaml` or `modules.yaml`, etc.) + +----- + +We encourage you to try, as much as possible, to reduce your problem to the minimal example that still reproduces the issue. That would help us a lot in fixing it quickly and effectively! + +If you want to ask a question about the tool (how to use it, what it can currently do, etc.), try the `#general` channel on our Slack first. We have a welcoming community and chances are you'll get your reply faster and without opening an issue. + +Other than that, thanks for taking the time to contribute to Spack! \ No newline at end of file diff --git a/.github/ISSUE_TEMPLATE/build_error.md b/.github/ISSUE_TEMPLATE/build_error.md new file mode 100644 index 0000000000..1eb25e33bc --- /dev/null +++ b/.github/ISSUE_TEMPLATE/build_error.md @@ -0,0 +1,78 @@ +--- +name: Build error +about: Some package in Spack didn't build correctly + +--- + +*Thanks for taking the time to report this build failure. To proceed with the +report please:* +1. Title the issue "Installation issue: ". +1. Provide the information required below. +1. Remove the template instructions before posting the issue. + +We encourage you to try, as much as possible, to reduce your problem to the minimal example that still reproduces the issue. That would help us a lot in fixing it quickly and effectively! + + +--- + +### Steps to reproduce the issue + +```console +$ spack install # Fill in the exact spec you are using +... # and the relevant part of the error message +``` + +### Platform and user environment + +Please report your OS here: +```commandline +$ uname -a +Linux nuvolari 4.15.0-29-generic #31-Ubuntu SMP Tue Jul 17 15:39:52 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux +$ lsb_release -d +Description: Ubuntu 18.04.1 LTS +``` +and, if relevant, post or attach: + +- `packages.yaml` +- `compilers.yaml` + +to the issue + +### Additional information + +Sometimes the issue benefits from additional details. In these cases there are +a few things we can suggest doing. First of all, you can post the full output of: +```console +$ spack spec --install-status +... +``` +to show people whether Spack installed a faulty software or if it was not able to +build it at all. + +If your build didn't make it past the configure stage, Spack as also commands to parse +logs and report error and warning messages: +```console +$ spack log-parse --show=errors,warnings +``` +You might want to run this command on the `config.log` or any other similar file +found in the stage directory: +```console +$ spack location -s +``` +In case in `config.log` there are other settings that you think might be the cause +of the build failure, you can consider attaching the file to this issue. + +Rebuilding the package with the following options: +```console +$ spack -d install -j 1 +... +``` +will provide additional debug information. After the failure you will find two files in the current directory: + +1. `spack-cc-.in`, which contains details on the command given in input + to Spack's compiler wrapper +1. `spack-cc-.out`, which contains the command used to compile / link the + failed object after Spack's compiler wrapper did its processing + +You can post or attach those files to provide maintainers with more information on what +is causing the failure. diff --git a/.github/ISSUE_TEMPLATE/feature_request.md b/.github/ISSUE_TEMPLATE/feature_request.md new file mode 100644 index 0000000000..d1c44df48c --- /dev/null +++ b/.github/ISSUE_TEMPLATE/feature_request.md @@ -0,0 +1,27 @@ +--- +name: Feature request +about: Suggest adding a feature that is not yet in Spack + +--- + +*Please add a concise summary of your suggestion here.* + +### Rationale + +*Is your feature request related to a problem? Please describe it!* + +### Description + +*Describe the solution you'd like and the alternatives you have considered.* + + +### Additional information +*Add any other context about the feature request here.* + + +----- + + +If you want to ask a question about the tool (how to use it, what it can currently do, etc.), try the `#general` channel on our Slack first. We have a welcoming community and chances are you'll get your reply faster and without opening an issue. + +Other than that, thanks for taking the time to contribute to Spack! \ No newline at end of file -- cgit v1.2.3-70-g09d2